VSP – NOC Help Desk Technician – 3p-11p shift


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Always Connecting, Always Evolving.

TECHEAD is seeking qualified applicants for the following Contract position – VSP – NOC Help Desk Technician – 3p-11p shift / North Chesterfield VA – (JOB-19706). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at TECHEAD.com or on Glassdoor

Job Description:
Help Desk Technician

Contract: 3 Months

On-site 100%

US Citizen Only


  • 10 years of Microsoft Office Suite Excel, Word, and Access experience 
  • Understand Windows operating systems and troubleshoot error messages.  
  • Answer help desk calls, and enter and route tickets.
  • Successfully communicate instructional information over the phone and be able to de-escalate a frustrated user.
  • Good customer service skills.
  • Ability to work well with co-workers.
  • Possess 10 years of experience with basic networking skills with an understanding of iPhones, mobile computers, programming radios, etc. 
  • Ability to multitask several problems and possess the capability to determine what takes priority.

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.

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