Senior Business Systems Analyst


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Always Connecting, Always Evolving.

TECHEAD is seeking qualified applicants for the following Contract position – Senior Business Systems Analyst / Richmond VA – (JOB-20456). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at or on Glassdoor

Job Description:

Business Systems Analyst | 20456

Hybrid on-site

Richmond, VA

LOCAL Candidates Only

No C2C Candidates

Perform complex business analysis and technical tasks such as project planning, process improvement, writing requirements, system design, data analysis, interface analysis, and system rollout.

Our client  is looking for a Senior Business Systems Analyst with 6+years of experience to lead projects related to computerized document creation, workflows, interfaces and storage and interface with systems including a large project.

The incumbent will perform complex business analysis and technical tasks such as project planning, process improvement, writing requirements, system design, data analysis, interface analysis, and system rollout.

The incumbent will serve as the Team Leader for a document management team and lead a forms project, workflows, interfaces and JavaScript development.

These duties involve the following:

  • Leads the overall review, analysis and evaluation of current business systems
  • Analyzes, recommends and implements process improvements
  • Creates and evaluates user requirements and system 
  • Elicits requirements using various elicitation techniques such as Brainstorming, Data Mining, Document Analysis, and Interviews with users; produces requirements artifacts such as Field Definition Matrix, Business Rules, Interface requirement
  • Performs gap analysis; 
  • Drives a collaborative effort to for organizational change management
  • Facilitates risk analysis; participates in the creation and subsequent reviews of project test plans
  • Leads all final UAT with business stakeholders
  • Defines roles and access rights needed for applications; represents clients interests with vendors and collaborates with them to help meet project needs; creates training materials and provides end-user training.
  • Candidates for this position are required to have experience developing forms and workflows, including experience customizing form behaviors using JavaScript.
  • Strong leadership skills, strong organization, administrative, analytical, problem solving and interpersonal skills; develop good working relationships with coworkers and the agency at large; be proficient in Organizational Change Management;
  • Experience implementing cloud-hosted Software As A Service (SaaS) solutions;  
  • Produce requirement related artifacts such as test cases, requirements traceability matrix, business rules, interface requirements, use cases, activity diagrams, error validations and role based system profiles
  • Manage security access and user profile management; be able to work collaboratively with various groups within internal and 3rd party vendors to ensure requirements are vetted and documented
  • Analyze functional/nonfunctional system requirements; re-engineer business processes;   identify how new applications and business processes will integrate with or replace existing business processes
  • Possess excellent communication skills in English and the ability to communicate with internal customers in nontechnical terms
  • Proficient with Microsoft Products (Word, Excel, Visio, PowerPoint); be proficient in creating business and system requirements.

Candidates should highlight any experience working on criminal justice projects. The incumbent must work full-time onsite at our headquarters, North Chesterfield.

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit

No second parties will be accepted.

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