Telecommunications Engineer Specialist (Key West, FL)

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Always Connecting, Always Evolving.

TECHEAD is seeking qualified applicants for the following Full-time position – Telecommunications Engineer Specialist (Key West, FL) / Key West FL – (JOB-20957). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at TECHEAD.com or on Glassdoor

Job Description:

We are seeking a highly skilled Telecommunications Engineer Specialist to work on-site in Key West, FL. Key responsibilities and requirements are as follows.

Key Responsibilities:

• Provide superior customer service to internal and external clients by maintaining local and remote computer systems and making sure all users are equipped with technology to support company goals.
• Act as a primary point of contact for incoming support requests.
• Deliver technical support, training, and implementation of ELMR systems.
• Test, tune and program Motorola based ELMR radios as needed.
• Plan, manage, and coordinate the inventory, storage and distribution of radios.
• Coordinate with the Regional ELMR Manager/Assistant Manager in the development of talk groups.
• Configure Radio Set Identifiers (RSIs) and troubleshoot radio subscriber units and/or network configurations.
• Assist the Advanced Services teams with deployments, installations, rollouts, and maintenance.
• Escalate issues to Advanced Services and the Management team as appropriate.
• Report updates, discrepancies, outages or issues to management.
• Other duties and projects as assigned

Requirements:

• Education: DoD8570 IAT Level II (eg: Sec+)
• Clearance: Secret
• 1-3 years’ experience in supporting ELMR, Motorola radios or equivalent experience.
• Excellent team skills, must be thorough, must have excellent communications skills, written and verbal
• Demonstrate initiative and be results oriented with flexibility and tenacity
• Demonstrate the ability to continuously adjust priorities to reflect changing circumstances
• Ability to work in a dynamic cross-organizational team environment
• Strong dedication to provide quality customer service
• Effective problem-solving skills and inherent decision-making ability
• project manager
• Required to stand, walk and sit; communicate verbally both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
• Physical demands associated with this position may include extensive walking (including stairs) throughout offices and between buildings. May require use of personal or Government vehicle to drive to local and/or remote office locations.

Physical and Mental Qualifications:

• Be able to maintain awareness during scheduled working hours.
• Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard)
• Able to lift up to 15 pounds.
• Excellent verbal and written communication; good command of the English language
• Execute tasks independently and work as a team.
• Learns and memories routine tasks.
• Strong organizational, grammar, business correspondence, and self-management skills
• Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be provided for employees with disabilities.

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.

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