IT Technician

  • Contract-To-Hire
  • Austin TX

TECHEAD

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Always Connecting, Always Evolving.

TECHEAD is seeking qualified applicants for the following Contract-To-Hire position – IT Technician / Austin TX – (JOB-15147). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at TECHEAD.com or on Glassdoor

Job Description:

Onsite work required

6-month contract-to-hire

TECHEAD is looking for an IT Hardware Technician to join one of our clients teams! The client is a single source of IT solutions for businesses and organizations of all sizes. As a local IT service provider, they are seeking a qualified candidate to fill an entry- mid-level position.

Duties/Responsibilities:

Accurately diagnose device faults and make all necessary hardware repairs to Chromebook/laptop/desktop in order to restore the device to full working conditions for our customers. The candidate will need to be able to follow verbal and written instructions, accurately record actions taken during the repair, and close tickets once complete. Knowledge of circuit boards, processors, chips, electronic testing equipment, and computer hardware and software including applications and programming. Label and cleaning of computers as needed. Ability to maintain a clean workstation. Must have a general knowledge of principles and processes for providing excellent customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Perform other duties as assigned, but not limited to device repair, onsite computer deployments, pickup and delivery of devices at customer locations, computer imaging or enrollment, laptop cart wiring, and inventory control.

Skills:

  • Recent (within the last 12 months) hands-on break/fix experience with laptops and/or Chromebooks.
  • Troubleshoot a variety of computer issues.
  • Excellent time management skills.
  • Maintain a professional appearance at all times.
  • Ability to work as a team player in a professional environment.
  • Accurately and legibly fill out repair tickets.
  • Must be able to prioritize multiple tasks.
  • Must be able to lift at least 50 lbs. with no restrictions.
  • Ability to pass a background check.
  • A clean driving record is a must.

Experience:

– High school diploma

– 2 years associate degree or relevant experience

– A+ certification a plus (not required)

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.

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