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Always Connecting, Always Evolving.
TECHEAD is seeking qualified applicants for the following Contract position – HR Operations and Technology / Richmond VA – (JOB-21436). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!
You can find more about our team and values by checking us out at TECHEAD.com or on Glassdoor
Job Description:
HR Operations and Technology | 21436
Contract: 1 Year
Hybrid: 2-3 days onsite (Every Month)
Local Candidates Only
Richmond, VA
No C2C Candidates
Requirements:
- 5 or more years of experience required; can be flexible on the years of experience of skills are adequately demonstrated in work experience
- 5+ Work experience with SuccessFactors – Employee Central and Platform (to include Roles Based Permissions) preferably global – Required
- 3+ Work experience with ServiceNow HRSD – Preferred
- 3+ Work experience in Global Business Services organization – Preferred
- **Previous experience with SAP HR is a plus**
Top MUST HAVE Skills:
- HR Technology Expertise
- Process Improvement and Automation
- Project Management
- Vendor and Stakeholder Management
- Data Analysis and Benchmarking
Responsibilities:
- Liaison to the MSP HR Operations and Application Management Support teams
- Operates AMS governance
- Handles issues and escalations to include tracking SLAs and performance metrics for all HRIS-related services
- Creates user stories and tracks backlog, and implements continuous improvement.
- Partner with groups across HR and the enterprise to understand current pain points
- Explore opportunities to remediate via HR Operations process improvement and HR Technology (SuccessFactors Employee Central and Platform, ServiceNow, Hyland OnBase, etc.)
- Build the business case and partner with stakeholders to implement
- Monitor current HR Systems and tools – ensure upgrades and releases are done timely and systems are being used as intended / to their full capability
- Product owner for SuccessFactors and other HR Operations systems Responsible for overseeing ongoing implementation (to include break/fix), customization, and enhancements to meet the needs of the organization in partnership with ALCS Enterprise Technology and IBM AMS teams.
- Process owner for HR Operations, accountable for optimizing work using technology, automation, and/or outsourcing.
TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.
TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
For more information on TECHEAD please visit www.techead.com.
No second parties will be accepted.