Network Engineer

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Always Connecting, Always Evolving.

TECHEAD is seeking qualified applicants for the following Contract to Hire position – Network Engineer / Boston MA – (JOB-21805). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at TECHEAD.com or on Glassdoor

Job Description:

Network Engineer

We’re looking for a dedicated and experienced Network Engineer to join our team, providing critical network support for 66 ABG/SC and their customers under Core Services. You will play a vital role in managing and maintaining a high-performance converged Gigabit Ethernet network infrastructure for both classified and unclassified environments, ensuring high availability and DoD compliance.

Key Responsibilities

Network Engineering & Operations

• Design and Implement: Independently design, install, configure, and troubleshoot network infrastructure, leveraging the latest networking technologies to meet short deadlines and project requirements.

• Maintenance & Upgrades: Perform daily operational support and execute ongoing network upgrade projects, including the design and integration of new network segments into the existing architecture.

• System Administration: Provide continuous operational support for network components, including routers, switches, IP Address Management (IPAM), and network management tools.

• Performance & Optimization: Participate in the maintenance, optimization, and performance tuning of the entire enterprise infrastructure.

• Vendor Management: Interface with third-party vendors to manage warranty claims, hardware/software upgrades, and technology updates.

Security & Compliance

• DoD Compliance: Actively assist in securing all network systems to meet applicable DoD, Air Force (AF), and DISA compliance directives.
• Documentation: Maintain meticulous and detailed record-keeping, ensuring adherence to locally established military processes and external DoD agency guidelines.
• Mapping: Update and maintain accurate network topology maps for both classified and unclassified networks using tools like Visio.

Troubleshooting & Support

• Advanced Troubleshooting: Diagnose complex data troubles and lead the resolution of network issues, applying strong debugging and troubleshooting skills.

• Ticket Management: Open, route, and manage trouble tickets, handling customer support cases and coordinating with third-party subject matter experts through Tier 3 contracted support to ensure proper and timely resolution.

• Research & Solutions: Research complex technical issues and develop effective solutions, demonstrating strong attention to detail.

• On-Call Support: Provide 24/7 emergency operational support on an as-needed basis, responding to all contractual needs. Weekend work may be required based on project or issue demands.

Required Qualifications

Technical Expertise

• Core Networking: Must have hands-on experience in the design, configuration, and installation of the Cisco/Juniper product line of routers and switches.

• L2/L3 & VoIP: Strong working knowledge and excellent troubleshooting skills for Layer 2 and Layer 3 protocols in a demanding VoIP environment.

• Network Tools: Proficient working knowledge of network management tools, including SolarWinds Orion NPM/NCM, Cisco ISE, and Wireshark.

• Network Services: Required working knowledge of IP Address Management (IPAM), DHCP, Syslog, and DNS.

• Hardware: Proficient with network hardware, related software, and knowledge of UPS systems.

• Cabling: Good understanding of network cabling, including Fiber, CAT5E, and CAT6.

Experience, Education & Clearance

• Clearance: Must possess an active Secret level DoD Security Clearance.

• Experience/Education: Bachelor’s Degree in IT or a related field plus 3+ years of experience in a Network role. An additional 4 years of relevant experience may substitute for the degree.

• Certifications (Required): Current CompTIA Security + certification is mandatory.

• Certifications (Plus): CCNA certification is a strong plus.

• Operating Systems (Plus): Knowledge of W2K12/W2K16/IIS is an added bonus.

Soft Skills & Work Environment

• Troubleshooting: Must possess strong critical thinking skills for problem identification and resolution.

• Communication: Strong written, organizational, and verbal communication skills.

• Customer Service: Proven strong customer service skills.

• Availability: Must be flexible with working hours and available for 24/7 support as required.

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.

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