Payment Specialist

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Always Connecting, Always Evolving.

TECHEAD is seeking qualified applicants for the following Contract position – Payment Specialist / Richmond VA – (JOB-22028). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at TECHEAD.com or on Glassdoor

Job Description:

Payment Specialist 

Location: Richmond, VA (Boulders Parkway area) – On-site/Local Candidates Only
Schedule: Monday – Friday | 9:00 AM – 5:30 PM Assignment Type: Long-term Contract (W-2)

Project Overview

We are seeking a detail-oriented Payment Specialist to join our Credit Union team. This role is central to our daily operations, responsible for managing all aspects of our credit, debit, and ATM-only card programs. You will play a vital role in ensuring our members have seamless access to their funds by monitoring ATM performance, managing cash levels, and handling sensitive financial data with the utmost integrity.

Key Responsibilities

• Card Program Management: Oversee daily operations for credit, debit, and ATM card programs.

• ATM Operations: Monitor a network of rented ATMs to ensure 100% operational uptime and sufficient cash reserves.

• Data Integrity: Handle Private Personal Information (PPI) and credit-sensitive data with strict adherence to security protocols.

• Collaborative Support: Work within multi-disciplinary teams to meet departmental deliverables and deadlines.

Required Skills & Qualifications

• Experience: 3–5 years of experience within a Banking or Credit Union environment.

• Customer Relations: 3–5 years of proven experience in member or customer service.

• Technical Proficiency: Strong Microsoft Office skills, specifically in Excel, PowerPoint, and Word.

• Organization: Demonstrated ability to manage multiple tasks and competing deadlines with high accuracy.

• Education: Minimum of a High School Diploma or Equivalency.

Preferred Skills (Nice to Have)

• Specific experience in Account Management or general accounting within a financial institution.

• Exceptional verbal and written communication skills.

Additional Information:

• This position is located in a professional office setting in Richmond (Boulders 3).

• Interviews: This process will require an In-Person interview.

• Compliance: Candidate must be comfortable handling Company Sensitive and Credit Sensitive Information.

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.

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