Business Systems Analyst ( Strategic Transformation)

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TECHEAD is seeking qualified applicants for the following Contract position – Business Systems Analyst ( Strategic Transformation) / Newport News VA – (JOB-22163). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at TECHEAD.com or on Glassdoor

Job Description:

Business Systems Analyst ( Strategic Transformation)

12+ Month Contract Role
Remote – working East Coast Hours

No C2C Candidates!!!!

Background & Project Scope Our  client’s organization operates a diverse portfolio of proprietary product brands that function as end-to-end designers, importers, and distributors. These brands reach customers through a multi-channel approach, including B2C, B2B, and B2B2C Marketplace environments.

They are currently launching a high-priority strategic initiative to harmonize business operations across eight independent business units. As a Business Systems Analyst, you will be a core member of the project team tasked with selecting and implementing a common set of enterprise applications. You will play a critical role in defining the “future state” operating model, building the business case for new technology, and executing the multi-year implementation roadmap.

Duties & Responsibilities

• Requirements Engineering: Lead the elicitation, analysis, and documentation of comprehensive business requirements.

• Process Optimization: Analyze current state “as-is” workflows to identify gaps and design “to-be” processes that improve organizational efficiency.

• Holistic Analysis: Evaluate both technical factors (I/O requirements, hardware/software needs) and “soft” factors (roles, responsibilities, policy, and culture).

• Solution Configuration: Responsible for the hands-on configuration of software environments. Develop and maintain configuration workbooks and seek stakeholder approval.

• Demand Management: Research user requirements, costs, and benefits to support formal demand management and business case documentation.

• Testing & Quality Assurance: Define and develop user test cases, execute unit and functional testing, and validate results.

• Deployment & Support: Conduct system demonstrations and training sessions. Provide Tier 3 technical support for production systems to resolve complex issues.

• Collaboration: Facilitate focus groups and workshops to define requirements; partner closely with engineering teams on web-based integrations and API standards.

Qualifications & Requirements

• Education: Bachelor’s degree in Computer Science, Information Systems, Business, or a related field (equivalent professional experience will be considered).

• Experience: * Typically 2–6 years of technical or business analysis experience.

  • A minimum of 5 years of experience in systems analysis is preferred.

  • Proven track record supporting the full lifecycle of web-based applications, from initial requirements through production release.

Technical Proficiencies & Soft Skills:

• Methodologies: Deep knowledge of the SDLC and Scrum frameworks; proficiency with Jira and Confluence is required.

• Systems Integration: Familiarity with application integration methods, including data mapping and a working knowledge of APIs and web environments.

• Communication: Ability to translate complex technical concepts for non-technical stakeholders and present effectively to all levels of leadership.

• Operational Excellence: Highly organized and proactive; able to manage simultaneous complex projects in a dynamic, fast-paced environment.

• Software: Intermediate to advanced proficiency in Microsoft 365 (Excel, PowerPoint, Visio) and standard productivity tools.

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.

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