Senior Operations Data Analyst

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Always Connecting, Always Evolving.

TECHEAD is seeking qualified applicants for the following Contract position – Senior Operations Data Analyst / Richmond VA – (JOB-21687). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at TECHEAD.com or on Glassdoor

Job Description:

Senior Operations Data Analyst | 21687

Contract: 1 Year
REMOTE

Key Responsibilities

• Act as a technical and analytical SME, leading the design and execution of high-impact data initiatives across global Operations.
• Develop and own KPI frameworks, analytical models, and scalable dashboards to support strategic business objectives.
• Apply advanced analytics techniques using Python, SQL, and Oracle environments to identify trends, forecast performance, and drive business recommendations.
• Independently manage analytics work streams and provide thought leadership in identifying opportunities for process optimization and automation.
• Serve as a strategic advisor to senior stakeholders, delivering impactful insights through data storytelling and collaborative decision-making.
• Lead stakeholder engagement, facilitating cross-functional alignment on data requirements, performance metrics, and business intelligence tools.
• Support performance review processes with executive-level reporting, dashboards, and presentation materials.
• Collaborate closely with the global BI and IT teams to ensure effective deployment and integration of data platforms and tools.
• Advanced Analytics & Data Modeling: Build and refine complex models to interpret performance drivers and simulate business scenarios using Python, Oracle SQL, and statistical methods.
• Business Intelligence Development: Design robust dashboards using tools such as Power BI and integrate with backend data sources via ETL pipelines (Pentaho, SSIS).

Internally

• Performance Trend Analysis: Monitor key metrics, investigate variances. Provide proactive insights to support strategic interventions.
• Stakeholder Management: Engage and influence global and regional business leaders, understanding their needs and translating them into actionable analytics
• Project Leadership: Independently lead analytical projects from concept through implementation, including scoping, development, delivery, and impact
• Data Infrastructure and Governance: Contribute to data architecture design, implement best practices in documentation, and ensure adherence to data governance protocols.
• Knowledge Sharing: Mentor junior analysts, share technical expertise, and promote data literacy across business units.

• 6+ years of progressive experience in analytics, data science, or business
• intelligence roles in a performance-focused environment.
• Proficiency in Python (Pandas, NumPy, data wrangling, automation) and SQL
• Strong hands-on experience in Oracle database environments.
• Expertise in BI tools (e.g., Power BI, Tableau) and ETL platforms (SSIS, or similar).
• Strong analytical storytelling and visualization skills using Excel (advanced), VBA, and PowerPoint.
• Demonstrated ability to work autonomously, manage multiple priorities
• act as a subject matter expert for key initiatives.
• Excellent interpersonal and communication skills
• proven ability to influence stakeholders across global and regional teams.
• Strong business acumen, critical thinking, and proactive problem-solving
• Experience mentoring or coaching team members, and a passion for enabling a data-driven culture.
• Fluency in English required; additional language proficiency is a plus.

Education:

Bachelor’s degree or higher in Computer Science, Data Science, Engineering, MIS, or related fields; Master’s degree preferred.

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.

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