Business Systems Analyst

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Always Connecting, Always Evolving.

TECHEAD is seeking qualified applicants for the following Contract position – Business Systems Analyst / Richmond VA – (JOB-21785). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at TECHEAD.com or on Glassdoor

Job Description:

• 3-5+ years of hands on experience as a Business Systems Analyst (business analysis, process mapping, and enterprise application support )
• Experience with ERP systems or Fleet Management, and Facilities Management applications
• Experience handling projects with integrations options between systems and processes
• Strong understanding and adherence to formal testing and change management methodologies

• Ability to work as part of a team, being led and leading
• Effective communication   written, verbal, presentation
• Workshop and problem-solving facilitation with business unit client groups and IT teams

• Partner with Facilities teams to understand operational needs and translate them into detailed business requirements.
• Identify business systems solution requirements by interviewing clients and analyzing work processes to evaluate information systems functionality.
• Analyze business requirements and design solutions to meet those requirements, testing, implementing, and maintaining software applications.
• Conduct business process analysis and contribute to long-range system planning.
• Develop and execute test plans, perform system configuration, and assist with user acceptance testing.
• Assist with implementing workarounds when system issues affect operations and provide advanced customer service.
• Provide second and third-level Help Line support for Facilities-related system issues.
• Lead or support enhancements and IT projects that improve Facilities operations and asset management.
• Communicate effectively with stakeholders to ensure alignment between technology solutions and business strategies.
• Mentor junior analysts and contribute to team knowledge sharing.

• Ability to research and resolve complex customer issues.
• Strong communication skills verbal, written, and presentation.
• Proven ability to manage multiple deadlines and work independently.
• Demonstrated concern for quality and customer trust.
• Experience with technology projects and understanding of the software development lifecycle.

• Bachelor s degree with 2+ years of experience in business analysis, process mapping, and enterprise application support 
• Associate s degree with 5+ years of relevant experience.

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.

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