Product Quality Specialist

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Always Connecting, Always Evolving.

TECHEAD is seeking qualified applicants for the following Contract position – Product Quality Specialist / Richmond VA – (JOB-22290). If you are looking for a new opportunity and this position looks to be a fit, please apply to see the TECHEAD difference that has made us successful for 30+ years!

You can find more about our team and values by checking us out at TECHEAD.com or on Glassdoor

Job Description:

Product Quality Analyst

NO C2C Candidates!!!!

As a Product Quality Analyst, you will ensure that insurance products and regulatory filings are accurate, compliant, and ready for release. You will act as a final checkpoint, reviewing everything from legal forms to system configurations to ensure they match official requirements and provide clarity for customers.

What You Will Do

• Audit & Review: Check documents like policies, certificates, and amendments created by design teams to ensure they are 100% accurate and legally compliant.

• System Validation: Audit product setups in back-office systems to ensure they align perfectly with filed regulatory parameters.

• Quality Assurance: Produce and carry out testing to verify that both the documents and system configurations work correctly.

• Regulatory Compliance: Review state filing submissions and objection responses to ensure they meet legal standards and intended business goals.

• Collaboration: Act as a Subject Matter Expert for products, updating JIRA in real-time and creating standard operating procedures (SOPs) as processes change.

What You Need

• Education: Bachelor’s degree in Business, English, or a related field (or equivalent experience).

• Experience: 1–3 years in the insurance industry is a plus.

• Skills: High proficiency in MS Office, proofreading, and editing; knowledge of QA concepts is preferred.

• Languages: Intermediate Spanish skills are a plus.

   

Success Measures

• Accuracy: Maintaining zero errors in filed forms and system setups to avoid regulatory issues.

• Reliability: Predictable attendance and the ability to meet document release deadlines.

• Clarity: Ensuring all customer-facing documents are clear and meet high regulatory standards.

TECHEAD’s mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won’t strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.

To Apply for this Job Click Here